Shipping


Black Friday/Cyber Monday - Nov 24 to 27:

  • FREE SHIPPING: Canada only, up to 3.5 kg.
  • Flat shipping rate of $7.95 from 3.5 to 5 kg. 
  • Canada Post calculated rates at checkout over 5 kg.
  • Free Shipping and Flat Rate Shipping: sent via Canada Post Standard service (1-7 days within Canada)
  • Canada Post Xpresspost and Priority services also offered at checkout.
  • All orders are processed and shipped within 24 hours from Monday to Friday.
  • Orders placed before 11AM EST are shipped the same day. 

Canada:
  • All orders of $35.00 or more (subtotal) receive free shipping.
  • Flat shipping rate of $5.95 up to 3.5 kg.
  • Flat shipping rate of $7.95 from 3.5 to 5 kg. 
  • Canada Post calculated rates at checkout over 5 kg.
  • Free Shipping and Flat Rate Shipping: sent via Canada Post Standard service (1-7 days within Canada)
  • Canada Post Xpresspost and Priority services also offered at checkout.
  • All orders are processed and shipped within 24 hours from Monday to Friday.
  • Orders placed before 11AM EST are shipped the same day. 


International:

  • All shipping rates are calculated by Canada Post at checkout.
  • We do not offer free shipping outside Canada.
  • Canada Post Xpresspost and Priority services also offered at checkout.
  • All orders are processed and shipped within 24 hours from Monday to Friday.
  • Orders placed before 11AM EST are shipped the same day. 



Customs, Duties & Taxes

  • Orders shipped outside of Canada are not charged Canadian taxes. However, all orders pass through customs and are subject to import duties, taxes, and custom processing fees.
  • The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be.

 

Returns

  • We only accept returns from orders shipped within Canada. 
  • We accept returns of unopened, unused, products up to 30 days after the date of purchase. 
  • You must pay the shipping cost unless there was an error on our part, such as a defective or incorrect item.

 

If you would like to make a return request, please email us at [email protected]m with your order number, details about the item(s) that you would like to return, and the reason for the return. We will contact you as soon as possible with the next steps.