Shipping And Returns

Local and International Shipping, Fees and Returns

1. Shipping

1.1 Canada:

  • All orders of C$35.00 or more (subtotal) receive free shipping.
  • Flat shipping rate of C$5.95 up to 3.5 kg.
  • Flat shipping rate of C$7.95 from 3.5 to 5 kg. 
  • Canada Post calculated rates at checkout over 5 kg.
  • Free Shipping and Flat Rate Shipping: sent via Canada Post Standard service (1-7 days within Canada)
  • Canada Post Xpresspost and Priority services also offered at checkout.
  • All orders are processed and shipped within 24 hours from Monday to Friday.
  • Orders placed before 11AM EST are shipped the same day. 

1.2 United States:

  • All orders of USD $49 or more (subtotal) receive free shipping*.
  • Flat shipping rate of USD $9.95 up to 3.5 kg*.
  • Canada Post/Fedex calculated rates at checkout over 3.5 kg.
  • Free Shipping and Flat Rate Shipping: sent via Canada Post Standard service (5-8 days)
  • All orders are processed and shipped within 24 hours from Monday to Friday.

*Please note: 
Free shipping and flat rate shipping offers only apply to contiguous states. We regret that at this time we are unable to offer free shipping to Hawaii, Alaska, Puerto Rico and the Armed Forces. Shipping rates for these locations are calculated at checkout.

 

1.3 International:

  • All shipping rates are calculated by Canada Post and Fedex at checkout.
  • We do not offer free shipping outside Canada and U.S..
  • Canada Post and Fedex services also offered at checkout.
  • All orders are processed and shipped within 24 hours from Monday to Friday.
  • Orders placed before 11AM EST are shipped the same day.