Search FAQs:

Frequently Asked Questions

Products

All Natural Products. Made In Canada.

Are all the soap bars you sell handmade?

Is it true that handmade soaps are made using lye?

Are all the products you sell cruelty free?

Do the products you sell contain preservatives?

Shipping And Returns

Local and International Shipping, Fees and Returns

Do you offer International Shipping?

Where is your store located?

Payments

Accepted Payment Methods And Website Security

Fraud Protection

Gift Cards

How are gift cards delivered?

How do you use a gift card?

Can a gift card be used to buy a gift card?

Can I use a discount code to buy a gift card?

Do your gift cards have an expiry date?

Waterlilies Programs

Do you offer a Wholesale Program?

Affiliate Program

Rewards/Points Program